Reviews

Love coming here

Dec 24, 2020, great weather for December. I went North to pick out my Full Slab of baby Backs for Christmas and a chance to drive my new Tahoe. With all of this Masking and Social Distancing I haven't had much of a chance to drive it since I purchased it. On the way back it was perfect to stop at Purifoy. In meeting with the team and reviewing the performance they volunteered to take it into the shop and check on one of the know service notices. Who else would volunteer to take in work on Christmas eve? But, it was a chance for me to have a cup of coffee!! They pulled it in and check on the service builletins and another one that I'd had on the console. The one needed parts ordered so now I have an opportunity to go back once the parts for the DTRLights come in. No Problem, with this COVID restriction, I don't get much driving in day or night. I stopped at the golf course for a sandwich on the way back home and, of course, had to show off the Tahoe to everyone there. Here's hoping the new year brings increased production because it sure is popular. Thank you Purifoy for keeping my Tahoe in the spotlight of all these fans!!

Simple process

I put air in my tires Thursday & had my oil changed & tires rotated Saturday morning. By Saturday afternoon my tire went flat with a random hole on it that was not there when I took the car in.

Perfect. Friendly. Efficient

Jerry and the entire service department team always do a great job of taking care of our vehicles. They focus on customer service and I appreciate the quality of their work.

Fast & great service. Very friendly.

Had my first oil change done on my new 21 Blazer on 11-6-20. Approximately 1 week later, I had a large oil puddle on my garage floor. Naturally I ASSUMED that the dealer had did something wrong during the oil change. I was WRONG. Jerry, the service manager investigated and found out it was a bad O ring on the engine oil cooling line. Had nothing to do with the oil change. Jerry got it fixed the next morning. I was given a loaner car, and no charge for repairs. Sorry, I doubted the people who have always done a good job maintaining and repairing my vehicles. Mike L

Service writer said my last free oil change had expired. I agreed to pay for the service. Later, he looked me up in the waiting room to tell me that I did have one last free oil change. Great service.

I was a little surprised that you could do a service later in the day . This was the first service I had done on this pick up since I bought it I will be back